faq

Frequently asked questions

We have some FAQ to
inform you more

STEP 1: Log in to the Instagram profile you want to connect Taplink to.
STEP 2: If necessary, unlink the old profile. To do this, click "Publish," go to the Instagram tab, and unlink your current profile.
STEP 3: Connect a new profile by clicking the "Connect with Instagram" button.
step 4: The authorization process will begin, please complete it.
You need to enter the Taplink link in the "Website" field of your Instagram profile. 1. In your @PMU account, click "Publish," then click "Copy Link".
2. On Instagram, click "Edit Profile," paste the link into the "Website" field, then click Done/Submit.
We have free and paid subscriptions. You can obtain additional information about the rates and functionality here: https://x.pmu.com/#plans
The QR code can be downloaded from the link installation page, available by clicking on the "Publish" button in your @PMU Dashboard page.
In Instagram, the link must be without the "www" because https://www.mydomain.com/ redirects to https://mydomain.com/. Instagram does not allow such redirects.
Go to your Account menu, click on plan then change plan, chose the one you need and pay for it.
We have Online & Offline Payments options.
Contact us first on @PMU by sending an email to hello@2pnu.com.
If in case You didn't receive a reply in 1 hour please head to Kristalium.com Support page to resolve your problem.
Spam registrations can not ever be fully prevented. No website can do fully get rid of spam. Our products offer a lot of spam protection measures, so you would simply have to use them.
Click the "Publish" button, go to the Instagram tab, and click on the trash can icon.
The free plan is activated automatically upon registration. Also after the end of the paid period of Paid plans or the test period, the free plan is automatically activated.
You can get a promo code for the test of all functions in the technical support chat. All features are listed in the membership plan description.
Most likely your link is not set correctly. For example, the link contains an error or does not match your current nickname.
Most often this situation happens after changing your Instagram nickname, when you've updated the link in @PMU, but haven't inserted the updated link into your Instagram profile website.
We have very reasonable prices. Most services charge more per month that we do for three.
Yes. If you pay for 1 Year or Lifetime right away, you will get 30% to 50% off respectively.
You will recieve an email in your inbox notifying that your membership will end soon.
Also You can check your payments in your account menu and see the date and the period you paid for in your invoice.
You are either not sending the Bearer Authentication header properly, or your web host provider is dropping that header before it reaches our product. In such case, you need to contact your web host provider, or you can personally try a quick fix, which might work for some people:
https://stackoverflow.com/questions/26549250/apache-strips-down-authorization-header
No. Those are automatically generated avatars by gravatar.com.
If you have an account there, you can change it. This is a global solution for avatars that is highly popular.

Why Choose Us

Work Mobile

First Install the App

Our App Can be found in both IOS and Android stores.
Also You can use our website to access your Account & Dashboard

Analysis the Data

Our link products all have a report & analytics with longtime Data retention.
Easy to understand, yet detailed and comprehensive for all your links. GDPR, CCPA & PECR compliant.

Clear, Easy & Quick

In Few minutes and clicks You can get a full working Bio link online ready to be advertised & have all what your customers need in one page.

Enjoy the App Properly & Wisely

Our App is like a Swiss Knife, it has all what You need from AI to all basic needs like Payment, Donate links and even QR & Short-link generators.

Want to Work with Us? Let’s Talk

Feel free to contact us by email or phone and we will reply as soon as possible.